UK Mainland

Flat rate £4.95

Over £60 Free

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UK Off-Shore, Europe & Eire & Rest of World

Flat rate £29.95

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International Orders

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For international orders, please be aware that your purchase may be subject to customs duties, import taxes, or other local charges upon arrival in your country. These fees are not included in the item price or shipping cost and are the responsibility of the recipient.

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International delivery costs vary depending on content and weight. Heavy and breakable products are limited by number per order. Please contact us for specific details on your order. If you have any special requests for goods to arrive by a certain date to coincide with an anniversary or celebration, or you wish us to incorporate a note or gift-wrap the items, please contact us and we will do what ever we can to meet your needs. Time specific deliveries will incur extra Postage costs. 

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Delivery

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All items are sent as soon as possible and every effort is made to ensure that your order is despatched within 48 hours. Within the UK allow 2 - 3 working days for goods to be received after the date of placing your order, and up to 10 - 15 working days for international orders.

Please contact us for specific details on your order. If you have any special requests for goods to arrive by a certain date to coincide with an anniversary or celebration, or you wish us to incorporate a note or gift-wrap the items, please contact us and we will do what ever we can to meet your needs. Time specific deliveries will incur extra Postage costs.

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Faulty Product. 

Pecksniff's is dedicated to customer service. We hope you are delighted with your order, however if for any reason your product is in any way faulty we will be happy to give an exchange to the same value, or a full refund. All of our products carry a no quibble guarantee. Please notify us by contacting customer.service@pecksniffs.com, including images of the faulty product and your order number. 

 

Cooling Off Period. 

In line with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to a ‘cooling off period’, whereby you may cancel your order and return the items for a full refund to the value of the items within 14 days of receiving your order. You must notify us of your wish to cancel all or part of your order in writing to customer.service@pecksniffs.com. You do not have to give a reason for the cancellation. Once notified, you must return the items within 14 days of notification. As soon as we have received them and confirmed they are in their original and unused condition, we will refund the full value of the products back to your payment method. Postal and delivery charges are non-refundable. 

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