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Privacy & Safety

The wording in this document reflects the requirements of the General Data Protection Regulation (GDPR), which will come into effect in the UK on 25 May 2018.


Data controller: 66 Haven Way, Newhaven, Sussex, BN9 9TD 01273 723292 (Option 1)


General information

This privacy policy sets out how Pecksniff’s uses and protects any information that you give Pecksniff’s when you use this website. We have stringent procedures in place to safeguard your privacy and are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you and how you can instruct us if you prefer to limit, amend, stop or remove completely the use of that information. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pecksniff’s may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.



The information we collect

We only collect personal data if you input on our website, complete the "contact us" form or send us an email with the information. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may collect the following information


• Your name, address and contact details, including email address, Skype, WhatsApp and telephone number;

• Demographic information such a postcode and address

• Preferences and interests

• Information relevant to customer surveys and/or offers

• equal opportunities monitoring information, which may include information about your ethnic origin, sexual orientation, health and religion or belief.



What we do with the information and why we need it

This information is relevant to help us better understand your needs and provide you with a better service. We also require it to improve our products and services and for internal record keeping. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests


Pecksniff’s may change this policy from time to time by updating this page. You should check this page at any time to ensure that you are happy with any changes. This policy is effective from 1st May 2018


How we protect your information and Security

The internet is not a secure medium. However In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have comprehensive firewalls, we limit access and use passwords to protect data stored. We also keep your information confidential. The internal procedures of Pecksniff’s cover the storage, access and disclosure of your information.



Information on products and services by email

Occasionally, we may provide you with information on our products and our services by email. You may revoke consent to the use of your data for this purpose at any time, should you no longer wish to receive these emails. It is sufficient to send an email to: with the subject line "STOP". Please ensure that you send us your email from the same email address you have used previously. If this has changed please give name in email body.



Our use of cookies and other information gathering technologies

A cookie is a small data file that certain web sites write to your hard drive when you visit them. The only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Pecksniff’s uses cookies solely to improve the visitors’ experience. For example, to automatically fill-in repetitive forms with information previously provided. We also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


Most web site browsers automatically accept cookies and Pecksniff’s has a cookie pop up box advising we are using them. You can also usually change your browser settings to display a warning before accepting a cookie, or to refuse all cookies. However, if you choose to disable the receipt of cookies from the Pecksniff’s website, you may not be able to use certain features of the site.




CART The association with your shopping cart.

CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.

COMPARE The items that you have in the Compare Products list.

CURRENCY Your preferred currency

CUSTOMER An encrypted version of your customer id with the store.

CUSTOMER_AUTH An indicator if you are currently logged into the store.

CUSTOMER_INFO An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID

EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.

FRONTEND You sesssion ID on the server.

GUEST-VIEW Allows guests to edit their orders.

LAST_CATEGORY The last category you visited.

LAST_PRODUCT The most recent product you have viewed.

NEWMESSAGE Indicates whether a new message has been received.

NO_CACHE Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.

POLL The ID of any polls you have recently voted in.

POLLN Information on what polls you have voted on.

RECENTLYCOMPARED The items that you have recently compared.

STF Information on products you have emailed to friends.

STORE The store view or language you have selected.


E Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS The products that you have recently viewed.

WISHLIST An encrypted list of products added to your Wishlist.

WISHLIST_CNT The number of items in your Wishlist.




Google Analytics

Pecksniffs uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.


The IP address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:



Social bookmarks

As a company it is our intention to be active in the field of social media. Our site contains links to the social network sites; no programmes from these sites are integrated into our systems or servers. The data privacy policy of the respective provider (Facebook, Google+ and Twitter) apply as soon as you visit a social network site.



Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



Updating your details

If any of the information that you have provided to Pecksniff’s changes or if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.



Your consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.


Controlling your personal information

You have control of your personal data. You may choose to restrict the collection or use of your personal information at any time by contacting us as per below contact details.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998 at any time. A small fee will be payable. If you would like a copy of the information held on you please write to the Data Controller




You may revoke your consent to the future use of your data at any time. To do so, send an email with the subject “Revocation” to We will instantly then delete any data we hold or have held on you or your family.


Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business. We would advise you in advance



How to contact Pecksniff’s

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please contact us:

Davencroft Ltd 66 Haven Way, Newhaven, Sussex, BN9 9TD

01273 723292 (option1)

Wholesale Inquiries

For all wholesale enquiries please contact

Alternatively use the contact form provided on the contact us page


Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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